We respond within 1 hour for emergency incidents during business hours. For after-hours, we’ll prioritise response based on severity.
Yes. We support both existing clients and new emergency callouts. Ongoing support plans are also available.
Absolutely. We work collaboratively with your existing IT team or MSP to manage incidents and improve defences post-attack.
Not necessarily. We’ll advise you step-by-step depending on the type of incident. Avoid making changes until we assess the situation.
If you’re in a regulated sector, cyber incident reporting may be required. We can assist with compliance under SOCI, ASD, or OAIC obligations.